ShopWatch & TownLink Radio

How it works.

Designed for Town & City Centres, Shopping malls and retail parks, our systems connect retailers and licensed premises with centre security, local police and CCTV control. Using the latest Smart Radio and our secure information sharing app ‘alert!’ we enable businesses to share incidents instantly as a group to promote safer spaces for customers and staff alike.

The Problem.

£2.2 Billion

Total cost of retail crime in 2018/2019.

£1 Billion

Lost to criminals by theft


Increase in reported crime since 2013.

1 in 25

Retail staff experience violent crime at work.

In partnership.


Face-to-Face and group training events, as well as access to our online video training modules, ensures staff are always trained.


More users are better for everyone, our travelling ambassadors and dual branded marketing resources are proven to grow your schemes membership.


We undertake a full facilities management role to bill, not only our radios, but your partnership fee or radio income too.


Our 24/7/365 helpdesk is always at hand to identify a problem, with next day service exchange and prepaid return packing keep our members operational.

More than just a radio.

Our devices come in many shapes and sizes, with differing feature sets and pricing options tailored to your needs and budget. All our hire contracts include our comprehensive 24/7technical support package, ensuring you always have a working radio.

All our models are interoperable and boast the same key features as standard:

  • Digital HD audio
  • SOS panic alarms
  • Colour displays
  • Body camera options

Simple & Secure Information Sharing.

Report Incidents

Report crimes and incidents together & add intel to existing events.

Explore Offenders

Gather a database of local offenders & build knowledge in the community. Add exclusions to offenders for others to follow.

Group Messaging

Instant group collaboration and communication through secure messaging - share real time information and images.

Access Anywhere

Laptop, tablet or phone - Alert! was designed to be used on all devices wherever you are.

Create your scheme now